Is it really a haven? My first Haven experience on Norwegian Joy

I experienced Norwegian Cruise Line’s premium suite section called the Haven for the first time on Norwegian Joy this past August sailing roundtrip from New York City to Bermuda. The Haven features larger and more luxuriously appointed cabins plus a dedicated lounge, restaurant and sun deck. Since the price point is at least 4 to 5 times a regular cabin, I had very high expectations. Were they met? For the most part, yes, but with a few big disappointments in some key areas. In this video, I explore whether the Haven is worth the premium price and how it compares to similar products on other cruise lines.